-In the unlikely event, you receive a product that is incorrect, missing parts, or damaged we will send replacements with no charge after company’s inspection.
- Please email us at firstname.lastname@example.org to discuss the issue. Replacements generally leave the warehouse within 24 business hours after company’s inspection.
-To return all defective or non-defective items, customer has to claim RMA number within 30 days of receipt of the package, and items must be in original condition it was shipped.
-ALL RETURNS for refund of any item sold by LubeUdo.com will be charged a 20% of the product price for a restocking fee, and we will NOT refund any of the original or return shipping costs. If the customer misses shipping carrier's multiple delivery attempts or decides to refuse package delivery, amount of refund will be the original merchandise price less 10% restocking fee without any shipping costs. All credit will be placed on PayPal or the credit card used for the original purchase.
Allow 1 - 2 billing cycles for the credit to appear on your (online) statement.
* Please note that failing to return the defective item will result in a charge of both defective and replacement items to your account.
eMail us and you will receive a RMA number. Please return the goods with the RMA number clearly mentioned. Package it well and send pre-authorized returns to:
1367 Stonefield Ct.
Alpharetta, GA 30004